By signing up you agree to the following Legal Terms and Conditions
The mission of pensionsync ltd as expressed in its pensionsync product is to automate the transfer of Employee data between Payroll, AE Middleware and Pension IT systems as efficient and seamless as possible. We are making the pensionsync API available to third party developers such as you to help you quickly automate the validation, conversion and transport of data between your application and the companies/organisations which can receive data from pensionsync (the "Destinations").
The pensionsync API is a self-service web-based API, accessible via a variety of usage plans (the "Plans") that will accept PAPDIS or PASS Data in XML form and then validate that data according to the rules defined by the PAPDIS or PASS Data standard XSD schema. As used in these Terms, "APIs" means programmatic web APIs and associated tools and documentation that pensionsync ltd provides, and "Application" means a software application, website, or product you create or a service you offer.
You may be eligible for a licence to use the self-service pensionsync API if you have agreed these Terms and registered for a Developer Account, and are developing and/or making available to your clients an Application designed to provide Employers with Auto-enrolment related services; for example, a Payroll software product that assess Employees in a Payroll Period.
Depending on which Plan you chose when you created an account at the Developer site, your application may be limited in terms of how many API calls it can make in a given period. pensionsync ltd reserves the right to change any usage limitations without notice. If the usage limitations applicable to your Plan are changed then pensionsync ltd will make reasonable efforts to proactively contact all Plan subscribers in advance to notify them of the change to usage limitations.
Depending on which Plan you chose when you created an account at the Developer Site, your organisation may be charged a fee for using the pensionsync API. pensionsync ltd staff will proactively contact you if you have registered for a chargeable Plan and ask you to sign a commercial contract (the "Contract"). Failure to agree to a Contract in a reasonable timeframe (as decided by pensionsync ltd) will result in the disassociation of your account with the chargeable Plan.
Depending which Plan you chose when you created an account at the Developer Site, your business organisation may be required to provide pensionsync ltd with information so we can complete an identity check. pensionsync ltd staff will proactively contact you if you have registered for a Plan requiring a business identity check. Failure to provide requested information in a reasonable timeframe (as decided by pensionsync ltd) will result in the disassociation of your Developer Account with the Plan.
pensionsync ltd may need, from time to time, to change technical aspects of its API and/or change the Terms of the use of its APIs. By agreeing to these Terms you agree that pensionsync ltd has the right to change its Terms in the future and also has the right to change, or even remove from service, some or all of the APIs accessed via the pensionsync Developer Portal. If pensionsync ltd determines that it does need to make a change to an API method or its terms and conditions of use, then it will make reasonable efforts to contact all affected Developer Accounts and notify them in advance of all changes. The notice period ahead of the change will be made as long as reasonable possible.
pensionsync ltd will maintain email contact information for all its Developer Accounts at all times. We will use this information for the purposes of proactively contacting Developer Account holders to notify them of changes to APIs, Terms and Conditions, Fees and any other aspect of the pensionsync API service provided by pensionsync ltd. pensionsync ltd will not pass on Developer Account Data to 3rd parties, nor use the Developer Account data for any other purpose other than to notify Developer Account holders of upcoming changes, and to communicate about pensionsync and your use of it. Developer Account holders should take care to maintain their contact information within the Developer Site so that pensionsync ltd can communicate with them effectively. If a Developer Account holder does not wish to be contacted by email then he/she should proactively contact pensionsync ltd (by emailing us at firstname.lastname@example.org) to advise us how they would prefer to be contacted.
pensionsync ltd staff will have access to your account information and contact details and be able to use that information to proactively contact you. By agreeing to these Terms you agree to pensionsync ltd keeping your contact information on its systems and to pensionsync ltd proactively contacting you from time to time in line with the statements put forward in these Terms.
pensionsync ltd staff will gather and store some metrics derived from your use of our APIs. We will use this meta-information for 2 purposes. (1) To better understand your use of our technology so we can improve our technology and maintain our service levels. For example, by recording how many times you use our APIs and when, we will be able to predict when to increase our cloud server resources and for how long. (2) To generate usage statements which we will send to you with your invoice (if you have subscribed to a chargeable Plan) or which we may make available to you via a Usage Dashboard at some point in the future. By agreeing to these terms you agree to pensionsync ltd recording meta-information about your usage of our APIs.
Your customer data (the "Customer data") is data that you are sending to the pensionsync API using the API methods we have provided. pensionsync ltd staff have no access to this data because it is encrypted at every point in our platform (see paragraph 13 of this section, ‘Data Security’). pensionsync ltd support staff will not be able to answer any specific questions regarding your data because they will not be able to access your data.
pensionsync ltd will not retain a copy of any Customer Data that you submit to our pensionsync API. Data submitted by your Application to the pensionsync API will be automatically deleted 24 hours after it was submitted unless pensionsync ltd grants an extension to the deletion of your data. pensionsync ltd may grant an extension if pensionsync is trying to deliver data to a 3rd party (as instructed by the application programme operating the pensionsync API) and the 3rd party is not able to receive the data. In such a situation pensionsync ltd staff will make reasonable efforts to contact the Developer Account holder to explain the situation and agree an appropriate extension.
Depending on which Plan you chose when you created an account at the Developer Site, your organisation will be eligible to receive free customer support from pensionsync ltd support staff. Technical support contact details will be made available to you on the Developer Site.
Any data submitted to the pensionsync API will be managed securely within the pensionsync data platform. The pensionsync data platform encrypts data in transit and at rest using multiple proprietary encryption technologies. The pensionsync platform does not permit any data to travel outside of the EU.
To use the pensionsync API, you must first sign up for a Developer Account. You agree that we can store the information submitted by you through your Developer Account and you agree that we can contact you using the information submitted by you.
Once you have a Developer Account you may obtain Access Credentials for your Application. "Access Credentials" means the necessary security keys, secrets, tokens, passwords, and other credentials to access the APIs. The Access Credentials enable us to associate your API activity with your Application. All activities that occur using your Access Credentials are your responsibility. Keep them secret. Do not sell, transfer, or sublicense them. Do not try to circumvent them.
As long as you follow these Terms, we grant you a limited, non-exclusive, non-assignable, non-transferable license to use the pensionsync APIs to develop, test, and support your Application, and to let your customers use your integration of the APIs within your Application.
We may wish to publicly refer to you, in writing, as a licensee of the pensionsync API. We may also wish to publish your name and logo (with or without a link to your Application) on our Website, in press releases, and in promotional materials. If we wish to use your company name and logo in our publicity then we will use the contact information you supplied to us (when you created a Developer Account) to contact you and ask for your permission to be publically associated with you.
Excluded Uses: you must never do any of the following under these Terms:
If you send actual employee data to our pensionsync API and you are not authorised by the owner of that data as a legitimate data handler or data controller then you may be breaking UK law (by sending personal data that can identify a living individual to a 3rd party organisation that has not requested that data nor requires that data nor has any right to store that data). If pensionsync ltd believes that you are sending data inappropriately to our pensionsync API then we will attempt to contact you to verify our belief. Thereafter, or if we cannot establish contact with you, we may terminate your access to the pensionsync API and delete all data associated with your account.
Anyone who wants to access our pensionsync API must register for access with the Developer Site directly.
We may provide you with support or modifications for the pensionsync API in our sole discretion. We may stop providing support or modifications to you at any time without notice or liability to you. We may release subsequent versions of the pensionsync API and require that you use those subsequent versions in lieu of the version previously in use. Your continued use of the pensionsync API following a subsequent release will be deemed your acceptance of modifications.
Some of the pensionsync API Plans are currently provided for free, but pensionsync ltd reserves the right to charge for any pensionsync API Plan in the future. If we do charge a fee for use of the pensionsync API Plan or any developer tools and features, you do not have any obligation to continue to use pensionsync API or developer resources.
You understand and acknowledge that pensionsync ltd may be independently creating applications, content, and other products or services that may be similar to or competitive with your Application. Nothing in these Terms will be construed as restricting or preventing pensionsync ltd from creating and fully exploiting any applications, content, and other items, without any obligation to you.
As between you and us, we own all rights, title, and interest, including all intellectual property rights, in and to, the (a) the pensionsync API, and all elements, components, and executables of the pensionsync API; (b) our Website at www.pensionsync.com; and (c) our Brand Features, including trade and service marks (clauses (a)-(c) collectively, the "pensionsync Materials"). Except for the express licenses granted in these Terms, pensionsync ltd does not grant you any right, title, or interest in the pensionsync Materials.
We may suspend or terminate your use of all or any of the pensionsync API at any time if we believe you have violated these Terms or, if we believe the availability of the pensionsync API in your Application is not in our best interests. We may discontinue the availability of some or all of the pensionsync API at any time for any reason. We may also impose limits on certain features and services or restrict or limit your access to some or all of the pensionsync API or our Website. All of our rights in these Terms may be exercised without prior notice or liability to you.
Upon termination of the agreement between you and us under these Terms: (1) all rights and licenses granted to you will terminate immediately; (2) you will promptly destroy pensionsync ltd confidential information in your possession or control; (3) neither party is liable to the other party just because these Terms have been terminated.
WHILST WE WILL USE REASONABLE CARE IN PROVIDING THE PENSIONSYNC API, WE PROVIDE THE PENSIONSYNC API ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND YOU ARE SOLELY RESPONSIBLE FOR SATISFYING YOURSELF THAT IT MEETS YOUR REQUIREMENTS.
pensionsync ltd DOES NOT GUARANTEE THAT THE PENSIONSYNC API OR ANY OTHER DEVELOPER RESOURCES IT PROVIDES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING. IN PARTICULAR, THE OPERATION OF THE PENSIONSYNC API MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES.
We do not seek to limit or exclude liability, to the extent that we cannot lawfully do so. Subject thereto, neither pensionsync ltd nor any of our subsidiaries, affiliated companies, suppliers, employees, shareholders, or directors shall be liable for any special, incidental, indirect, punitive or consequential damages or loss of use, profit, revenue or data to you or any third person arising from your use of the pensionsync API or materials accessed through or downloaded from pensionsync.com, the Developer Site or any other property of pensionsync ltd.
pensionsync ltd is registered in England & Wales with company number 12118498
and registered office at 10 John St, Holborn, London WC1N 2EB
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